Privacy Policy
Pro Steel Engineering Limited is committed to protecting the privacy of visitors to our website prosteelengineering.co.uk. This policy explains how we collect, use and protect personal information. It applies to all website users.
Who we are
Pro Steel Engineering Limited
Unit 13 Polo Grounds Industrial Estate
New Inn
Pontypool
Torfaen
United Kingdom
NP4 0TW
If you have any questions about this policy or your data, email enquiries@prosteelengineering.co.uk.
Personal data we collect
We collect the following information when you contact us through the website:
Name
Email address
Telephone number
We collect this information only when you choose to submit it through our contact forms.
We do not create user accounts and we do not collect payment details.
How we use your information
We use your information to:
Respond to enquiries
Provide information about our services
Improve website performance and user experience through analytics
We do not use your data for automated decision making or profiling.
Legal basis for processing
We rely on the following legal bases:
Legitimate interests
To respond to messages sent through our contact forms and to analyse website use.
Consent
If you accept cookies used for analytics or marketing.
Analytics and cookies
Our website uses:
Google Analytics 4
Google Search Console
These tools help us understand how visitors use the website. They collect anonymised usage data such as pages visited and device type. This information does not identify individuals.
A cookie banner is installed which allows you to control which cookies are used.
Embedded video content
Some pages include embedded videos from Wistia. Wistia may collect data about how you interact with the video. Their privacy policy is available on their website.
Data sharing
We do not sell or share your personal data with third parties. Website data may be stored by trusted service providers who support our website. These providers process data only on our instructions.
International transfers
Some analytics tools may process data outside the UK and the EU. Where this happens, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved for international data transfers.
How long we keep your information
Enquiry form submissions are kept for up to twelve months. After this period they are securely deleted.
Analytics data is retained according to Google’s standard retention periods.
Your rights
You have the right to:
Request a copy of your personal data
Ask us to correct inaccurate information
Ask us to delete your data
Object to the use of your data
Withdraw consent for cookies
Request that we limit how your data is used
To exercise your rights, contact enquiries@prosteelengineering.co.uk.
Security
We take appropriate steps to keep your information safe. Access is limited to staff who need it to provide services.
Links to other websites
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised update date.
